Samsung Reviews

I bought the latest S7 tablet and it works like a charm... no complaints. I went to buy a cover after few days and they said I have to pay the full price (I had discount if I bought it together with the tablet). I was so disappointed.

Samsung is a south korean company. It has a wide range of products in electronics. the company produces their products for the mass and is also counted as a luxury brand. one of their product i.e mobile phones have a starting range from 5000 to rs.1,50,000.

Hello, I purchased a 27 CF 4-DOOR FLEX SHOWCASE FD Model: RF28K9380SR from BestBuy on 9/5/2016.

We rather enjoyed this refrigerator and its features/functions. Unfortunately, it stopped cooling altogether about 2 months ago now. The dedicated bottom left freezer and bottom right flex zone, which we had set to cool at 34 degrees, was 68 degrees Fahrenheit. The top both sides dedicated cooling were running 55 degrees instead of the 34 it was set to.

I started by calling Samsung. Spent about 1.5 hours in a 20th-century type of experience i. E. was transferred several times incorrectly, highly fragmented departments with no one really able to assist. I finally got to someone who said they could help. They said they would find a repair company to fix it since it is a sealed system issue and under warranty. He set me up with a service company who called me 3 days later after confirming it sounded like a sealed system issue.

This repair company called me 3 days later (no calling on the weekend) and asked me the details about the issue. After speaking for 30 minutes and being on hold was told that they don't do sealed system issues for Samsung and I had to call them back.

Called Samsung back and received an empty apology followed by some attempt to be helpful. I say attempt as he said he was going to find me a repair company but after him attempting (had me on hold for him to do this function for about 3 minutes only). He came back and acted like he had been calling dozens of people for hours and became very pushy and said this isn't going to work as no one is answering and I'm just on hold forever. Really? I thought as I had already sunk hours into this process. I said politely, I was only on hold for 3 minutes so you called one of the many many companies you previously said we could pick/call to help? He said well I can call someone else I guess... He sounded horrified that I asked him to spend more than 5 minutes to help find a repair company. He came back about 3 minutes later then said, okay, this is how we are going to proceed. I'll have the back office continue this search for someone to fix your refrigerator and they will contact you in 24-48 hours. He left me no choice at this point as he said he would be disconnecting and already messaged the back office.

I got a call 2 days later from the back office and missed the call. They left a VM with a number for me to call back, which was not a direct number. I was then transferred numerous times despite them asking for and me giving them my ticket number. They then asked me the same questions again, when did I buy this, where did I buy this, etc. This was all gathered and attached to the ticket from my original call. The back office person finally got to the part where they are supposed to help; however, she said that despite all their efforts, they were unable to find any repair company to fix a sealed system issue so I would have to find someone to fix it and follow a detailed process if I wanted to be reimbursed after finding someone to repair then paying for the repair myself. I gave them a hard time as now we have gone another 2 days without a refrigerator and was under the impression from the other guy that they had so many repair companies options in this city of 350k+ people I live in/near. They ended with if you want to get reimbursed, you need to find a repair person that is Samsung Certified. I was confused, I said wouldn't you have that list and wouldn't you have used that list yourself to find someone to fix my refrigerator already, you know the past 48 hours you supposedly spent trying to do such? I then asked if you couldn't find one from your list, how am I expected to do such in order as a condition to be reimbursed?

She said yes but I should be able to find someone despite this... and that yes it is a requirement for reimbursement...

I then spent hours calling trying to find someone to fix this sealed system issue. I could only find one company who said it would be 2 weeks to get someone out to our home to fix it but said the person would have all the parts, etc to fix. They of course showed up not prepared to do such but that is not Samsung's fault.

Another week after this, I received a VM from Samsung saying they want to again help me fix my refrigerator and that they spoke with the repair company and to call them, again not at a direct number. I called them back and gave them my ticket# and they transferred me incorrectly twice before getting me to the correct place. I then spent 2 hours on the phone with them and they asked for all sorts of new information (detailed bill of sale with company logo on it among other things). After all of this they offered me some lowball prorated refund in an effort to get out of paying for the expensive repair of their product. What is worse is that they lied to me on the VM saying they wanted to help fix my refrigerator and said they had spoken to the repair company, all lies. They only wanted to tie ...

Samsung is making excuses for not adding a micro SD card. They are saying not many people use micro SD Cards, & that they use the extra space for hardware. Complete BS samsung is just trying to be the new iPhone. Iphone did this to make more money. Part of a Android phone has always had the SD Card slot. The say they use the extra space for hardware if that was true they wouldn't be able to sell the same phones with more storage if you pay more. Nobody uses SD cards this is definitely false everyone I know uses SD cards with their phone if they can. What people don't know is micro SD cards go up to 1 Terabyte. Samsung is charging you so much more for memory and limiting your phones capabilities. Samsung your not even a android anymore and your going to end up just like iPhone they are slowly but surely being hated by everyone.

I am on my fourth Samsung phone, we have Samsung appliances in our kitchen and have never had problems with them. My earbuds did give me some trouble, they lost their Bluetooth capability. I contacted their Customer Service department via chat and they got me set up with a free repair or replacement. It was extremely easy to send in my product and they fixed it, kept in contact with me via email, and sent back new working earbuds. I'm disheartened to see so many negative reviews, but I guess people rarely talk about when things work, just complain when they don't.

The Samsung company is one of my favorites and with a very good review it is also one of the most recognized companies worldwide.

So I just got a brand new TV from Samsung 55 in Series 8 And I was at work my kid was at school came home to a TV damage nobody was home and you’re telling me they can’t face it man f Sampson I would never buy a f Samsung TV ever a f again I’m putting the ass I’m f blast how to f you gonna have insurance but they don’t cover nun

I've got a Samsung Galaxy Note 5 and I think it's awesome; still trying to find out more about the unit, but ultimately it's everything I need to do and the size is what I expected.

Really pleased so far, just wish replacement glass for the phones was a little cheaper, costing over 30% of the overall device cost just to replace the glass seems excessive :/ ?

Digital products cost a little more than others but they will last longer (stay fast) and so will save you money in the future.

Very expensive but very good phone. It looks like a thing from the future. Very cool design and the fast of the processor. Highly recommend

I have been using Samsung electronics for years, it never gave me any kind of problem, it has always lasted a long time and I continue to use it today. Thank you samsung!